Your Complete Guide to Selling with Thompson Wilson

Selling your home is a big step — and we’re here to make it simple. Our expert seller guides walk you through every stage, from preparing your property and setting the right price to marketing, viewings, offers, and completion. With local knowledge, proven strategies, and personalised advice, Thompson Wilson helps you achieve the best possible sale, stress-free.

First-Time Sellers Guide

Selling your home for the first time can feel overwhelming, with many steps and decisions to consider. At Thompson Wilson, we make the process straightforward by guiding you through each stage so you know exactly what to expect.

Our First-Time Sellers Guide outlines the key steps, costs, and timelines to help you prepare for a smooth and successful sale.


Step 1 – Getting a Property Valuation

The first step in selling your property is understanding its current market value. A professional valuation should be carried out by an experienced local estate agent who can:

  • Provide an accurate market appraisal

  • Discuss recent sales of similar homes

  • Advise on current market conditions

  • Outline a tailored marketing strategy

  • Explain selling fees clearly

At Thompson Wilson, we take time to understand your goals, timelines, and priorities to ensure we achieve the best possible price for your home.


Step 2 – Understanding the Costs

Once you have a valuation, create a budget for the selling process to avoid surprises later. Common costs include:

  • Estate agent’s selling fees

  • Conveyancer’s legal fees

  • Energy Performance Certificate (EPC)

  • Removal company charges

  • Royal Mail redirection

If you’re buying or renting your next property, be sure to factor in those costs too.


Step 3 – Preparing Your Property for the Market

When you’re ready to sell, your agent will arrange:

  • Professional photography

  • Floorplans

  • EPC (if required)

  • Marketing brochures

Tip: Before photography day, declutter, clean thoroughly, and make small repairs to ensure your home looks its best.


Step 4 – Property Marketing

The way your property is presented can have a huge impact on the speed and success of your sale. Thompson Wilson’s marketing approach includes:

  • High-quality professional images

  • Floorplans and property descriptions

  • Listings on major portals such as Rightmove and Zoopla

  • Social media promotion

  • A “For Sale” board (if applicable)

Our goal is to showcase your home to the widest audience possible.


Step 5 – Viewings

When buyers arrange to view your property, we’ll handle the scheduling and hosting. After each viewing, we’ll share feedback with you so you know exactly how your property is being received.


Step 6 – Receiving Offers

If a buyer makes an offer, your dedicated sales negotiator will:

  • Communicate all details clearly

  • Advise you on whether to accept, decline, or negotiate

  • Keep you informed at every stage


Step 7 – Instructing a Conveyancer

Once you accept an offer, you’ll need to appoint a conveyancer or solicitor to handle the legal work. We’ll liaise with them to ensure the process moves forward smoothly.


Step 8 – Timeline for Selling

Every sale is different, but most take between 8 to 20 weeks from offer acceptance to completion, depending on factors such as the property chain and legal processes.


Step 9 – Completion Day

On completion day:

  • The buyer’s solicitor transfers the agreed funds to your solicitor

  • We hand over the keys to the new owner

  • You officially complete the sale and can move on to your next chapter

The Selling Process

At Thompson Wilson, we know that every homeowner has different priorities when selling — whether it’s achieving the highest price, securing a quick sale, or moving forward with your next purchase. Our goal is to deliver the sale you want, with a process that’s transparent, efficient, and tailored to your needs.

From our first meeting, we take the time to listen to your moving goals, understand your priorities, and present your property exactly how you envision it.

If you’d like to start your journey, visit us in branch, give us a call, or arrange a free expert valuation.


Step 1 – Agreeing the Guide Price

We’ll provide a detailed market appraisal, including:

  • Local and national market insights

  • Comparable recent sales in your area

  • Local selling statistics and estimated sale timelines

  • Strategic price positioning for your property

Together, we’ll agree on a guide price and marketing plan designed to attract the right buyers.


Step 2 – Creating Your Marketing Materials

Our marketing package includes:

  • Professional photography

  • Measured floorplans

  • Compelling property descriptions highlighting key features

  • Optional 3D virtual tour or video presentation

We ensure your property is presented at its absolute best to capture buyers’ attention.


Step 3 – Launching to the Market

Once you approve the marketing materials, we’ll launch your property across:

  • Leading property portals like Rightmove and Zoopla

  • The Thompson Wilson website

  • Our extensive buyer database

  • Social media channels for maximum exposure

Where appropriate, we’ll also install a For Sale board outside your home.


Step 4 – Property Matchmaking

We’ll instantly match your property with qualified buyers from our database and reach out to anyone whose criteria align with your home.


Step 5 – Viewings & Feedback

We’ll arrange and host viewings at times convenient for you, then follow up with viewers to gather honest feedback so you can gauge buyer interest.


Step 6 – Handling Offers

When an offer is made, your dedicated Sales Negotiator will:

  • Verify the buyer’s financial position and chain details

  • Negotiate to secure the best possible price

  • Keep you informed at every stage

Once an offer is accepted, your For Sale board will be updated to Sold.


Step 7 – Conveyancing

After accepting an offer, you’ll appoint a conveyancer to handle the legal work. We recommend instructing them within the first 10 days to keep the process moving.

Key early steps include:

  • Returning all solicitor forms and payments for searches

  • Submitting your full mortgage application (if applicable)

Our Sales Progressor will work alongside your conveyancer to ensure a smooth transaction.


Step 8 – Keeping Things on Track

We’ll stay in regular contact with you, the buyer, and both solicitors to minimise delays and resolve any issues quickly.


Step 9 – Exchange of Contracts

Once contracts are signed and the buyer’s deposit (typically 5–10%) is transferred to your conveyancer, the sale becomes legally binding. At this stage, a completion date will be agreed, allowing you to finalise your moving arrangements.


Step 10 – Completion

On completion day:

  • The buyer’s solicitor transfers the remaining funds

  • We release the keys to the new owner

  • You officially complete the sale and can move into your next chapter

Preparing Your Home for Sale 

First impressions matter. The way your home looks when buyers first see it — whether in photos or in person — can make all the difference. A well-presented property not only attracts more interest but can also sell faster and achieve a higher price.

At Thompson Wilson, we offer expert guidance to help you prepare your home for market. Whether you choose an open house or private viewings, we can recommend trusted maintenance contractors and share proven tips to ensure your property shines.

Remember: Buyers often assume the way a home looks reflects how it has been maintained. A clean, tidy, and well-kept property suggests that essential maintenance — such as electrics, roofing, and heating — has been looked after too.

Below are our key recommendations to get your home market-ready before photography begins, and to maintain throughout the selling process.


1. Enhance Your Kerb Appeal

First impressions start before a buyer even steps inside.

  • Clean or repaint your front door

  • Keep the front garden neat and tidy

  • Maintain communal entrances or hallways if applicable

  • Mow the lawn, trim hedges, and remove washing from outdoor lines

  • Move cars off the driveway for viewings

  • Store bins out of sight


2. Deep Clean & Declutter

A sparkling, clutter-free home instantly feels more inviting.

  • Pay extra attention to kitchens and bathrooms — polish taps, clean tiles, and make fixtures shine

  • Clean windows inside and out

  • Air out the property to remove any lingering odours

  • Declutter surfaces — especially in the kitchen and hallway

  • Pack away items you don’t need before the move

  • Store shoes, coats, and bikes out of sight

  • Hide wires and chargers where possible

  • Replace any blown lightbulbs

  • Straighten artwork and decorative items


3. Bedrooms & Bathrooms

Create calm, tidy spaces that buyers can imagine themselves living in.

  • Clear tops of wardrobes and space under beds

  • Make beds daily with fresh linen

  • Store clothes neatly

  • Clean showers, baths, and toilets thoroughly

  • Put away toiletries to keep surfaces clear


4. Style Your Home to Impress

Set the stage so buyers can see your property’s full potential.

  • De-personalise where possible to help buyers imagine their own belongings in the space

  • Give each room a clear purpose (e.g., bedrooms as bedrooms, living rooms as living rooms)

  • Arrange furniture to maximise space

  • Plump up cushions and pillows

  • Add fresh flowers for colour and fragrance

  • Consider lighting fireplaces during colder months for a cosy feel


5. Viewings Made Simple

For a smooth viewing experience:

  • Arrange for pets and small children to be looked after elsewhere to avoid distractions

  • Keep your home at a comfortable temperature

  • Remember the little touches you noticed when you first viewed your home — they can make all the difference to buyers too